Frequently Asked Questions

1- Can I use the app when offline?

An internet connection will be needed to upload the information.

2- Can I create an event without a date?

To create an event, it is necessary to define a date so that Wehpah can establish the availability of the products.

3- Can I restore a deleted event?

Events that have been deleted cannot be recovered.

4- How can I cancel an event after paid?

Once an event has been paid for it is no longer possible to cancel the event via Wehpah. You will need to contact Customer Support Service by email: support@wehpah.com to review the cancellation and refund options available to you.

5- How can I change something in an event that is paid and confirmed?

Once an event has been paid for it is no longer possible to cancel the event via Wehpah. You will need to contact Customer Support Service by email: support@wehpah.com to review the cancellation and refund options available to you.

6- How do I personalize my event?

You can have specific decoration, unique cakes and more if you want to do something out of the box, our planners are happy to help, just send us an email to planner@wehpah.com